Frequently asked questions

UptimeAnchor is an uptime monitoring service: it regularly checks websites, APIs, servers, ports, DNS records, cron jobs, SSL certificates and domains, and alerts you as soon as something stops working.

No. All checks run from our probes spread across multiple regions. Only for heartbeats does your job call a UptimeAnchor URL, with a simple HTTP request.

Less than a minute: create an account, enter the URL to check and choose where to receive alerts. The first check runs immediately.

Yes, even on the Free plan. Paid plans let you create multiple status pages with custom domains, and the Team plan lets you remove UptimeAnchor branding.

Every 5 minutes on the Free plan, every minute on the Solo and Team plans and down to every 30 seconds on the Enterprise plan. You can choose a longer interval for each monitor.

From our probes in Milan, Frankfurt, Ashburn, San Jose and Singapore. Depending on your plan you can check each monitor from one or more regions.

Before an incident is opened, a failure has to repeat over several consecutive checks and, if the monitor uses multiple regions, be confirmed by another probe.

It's a reverse monitor: instead of UptimeAnchor contacting your service, your cron job or script calls a unique URL when it finishes. If the signal doesn't arrive on time, we alert you.

Email, SMS, voice call, webhook, Slack, Microsoft Teams, Discord, Telegram, Google Chat, Mattermost, PagerDuty, Opsgenie, Pushover, Splunk On-Call and Zapier.

Paid plans include a monthly number of credits for SMS and voice calls: 20 on Solo, 100 on Team and 500 on Enterprise.

Yes. With maintenance windows, available from the Solo plan, you schedule one-off or recurring work during which the affected monitors don't send alerts.

Yes, from the Solo plan. Just create a CNAME record such as status.yourdomain.com pointing to UptimeAnchor and connect it from the dashboard.

Yes, from the Solo plan you can protect it with a password, for example to show it only to customers or partners.

Yes. With email subscriptions, available from the Solo plan, subscribers get a notification for every incident and resolution.

Data is hosted in data centres in the European Union. We process personal data in accordance with the GDPR and provide a data processing agreement (DPA).

You can enable two-factor authentication, give team members roles with different permissions and review the activity log.

Yes, at any time from the settings. All of the organisation's data is permanently deleted within the timeframes stated in the privacy policy.